Privacy Policy – Ventura Fleet App

Effective Date: 17-09-2025
App Name: Ventura Fleet – Driver App
Website: https://www.venturafleet.com

1. Who We Are

Ventura Fleet (“we”, “our”, “us”) operates the Ventura Fleet Driver App. Our app helps drivers manage trips, track rides, and communicate with our system for ride assignments.

2. Information We Collect and Why

The Ventura Fleet Driver App collects the following information to provide app functionality and ensure security:

Driver Information

  • Name and Phone Number – Required for login, account management, and verifying driver identity.

  • Email (optional) – Used to contact drivers or reset passwords if applicable.

Precise Location

  • Background location tracking – Required to manage trips, assign rides, and provide navigation. Helps prevent fraud and ensures accurate trip records.

App Interactions

  • Login/logout events, trip status updates, and other app usage events – Used for app functionality, session management, and security monitoring.

Media (optional)

  • If you upload a profile picture or other images, location metadata (EXIF GPS) may be included. We recommend removing embedded location data before uploading.

Contact Forms

  • Data submitted through in-app contact or support forms may be stored for our records and used to respond to driver inquiries.

3. How We Use Your Data

We use the collected data for the following purposes:

  • App Functionality: To provide core features such as trip assignment, navigation, login, and account management.

  • Account Management: To create, verify, and manage driver accounts.

  • Fraud Prevention, Security, and Compliance: To prevent unauthorized app access and ensure trips are legitimate.

4. Data Sharing

  • We do not share your personal data with third parties, except where required by law.

  • Embedded content or analytics services may collect limited anonymized information when integrated into the app.

  • Location, phone number, or driver activity data is not shared with advertisers or external parties.

5. Data Retention

  • Driver account information, trip logs, and app interactions are stored as long as the account is active or as required for compliance, auditing, and fraud prevention.

  • Drivers can request deletion of their account and personal data through the app, except for data that must be retained for legal or security purposes.

6. Your Rights

You have the right to:

  • Access your personal information stored in the app.

  • Request a copy of the data we hold about you.

  • Request deletion of personal data (except for mandatory retention for compliance).

To exercise these rights, please contact us at: [support@venturafleet.com]

7. How We Protect Your Data

  • All data transmitted between your device and our servers is encrypted using SSL.

  • We implement industry-standard security measures to protect your personal data.

8. Cookies and Tracking

  • Our app may use minimal internal tracking to manage sessions and improve app performance.

  • We do not use your data for advertising purposes.

9. Changes to This Privacy Policy

We may update this policy from time to time. Drivers will be notified of significant changes via the app.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Email: support@venturafleet.com
Website: https://www.venturafleet.com